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FAQ

How Do I Place An Order?

To place an order with us, simply navigate to our online shop on our WIX website. Browse through our collection of products and click on the item you wish to purchase. On the product page, select any relevant options such as size or color, and then click the "Add to Cart" button. Once you have added all desired items to your cart, proceed to the checkout page. Here, you will enter your shipping information and select your preferred payment method. We accept all major credit cards for a convenient and secure checkout process. Review your order details one last time, then click "Place Order" to complete your purchase. You will receive a confirmation email with your order details shortly after.

Payment and Shipping

We accept payment via all major credit cards, ensuring a seamless and secure transaction process for our customers. Rest assured that your payment information is protected by industry-standard encryption technology. As for shipping, we offer reliable and efficient delivery services. Once your order is confirmed, our team will carefully package and ship your items to your specified address. We strive to process orders as quickly as possible, typically within 1-2 business days. Please note that shipping times may vary depending on your location. You will receive a shipping confirmation email with tracking information once your order is on its way.

Secure Ordering & Payment Options

At Chicken Stick Co., we prioritize the security and privacy of our customers. Our online ordering system is equipped with advanced encryption technology to ensure that your personal and payment information remains safe and confidential. You can shop with peace of mind, knowing that your transactions are protected against unauthorized access. In terms of payment options, we accept all major credit cards, providing you with a convenient and reliable payment method.

Returns & Refunds

We want you to be completely satisfied with your purchase from Chicken Stick Co. If for any reason you are not satisfied with your order, please contact our customer service team within 14 days of receiving your items. We will gladly assist you with any returns or exchanges. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it. Please note that certain products may be non-returnable due to hygiene or safety reasons. Once we receive and inspect the returned item, we will process the refund to your original payment method. Please allow for a reasonable processing time for the refund to be reflected in your account. For more detailed information on our return policy, please refer to our dedicated Returns & Refunds page on our website.

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